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Privacy Policy statement Christine’s Natural Therapies

I am committed to protecting your privacy and handling your personal information in accordance with applicable Australian privacy laws.

I collect personal information such as your name, contact details, and any other information necessary to provide my service.

Information may be collected directly from you through forms, correspondence, telephone conversations, email, my website, or other interactions. Personal information is stored securely in electronic, or physical records.

We collect and use personal information to provide services, communicate with you, meet legal and regulatory obligations.

We may disclose your information to authorised service providers, contractors, professional advisers, regulatory bodies, or other parties where required by law, or with your consent.

You may request access to your personal information or ask us to correct inaccurate, incomplete, or outdated information by contacting my office.

I do not share any information of my client with any person, without permission, except where required by law.

If you believe your personal information has been mishandled, you may lodge a complaint with us. We will acknowledge your complaint, investigate the matter, and respond within a reasonable timeframe.

Personal health information will be retained for the period required by applicable laws and professional standards. Health records are retained for at least seven (7) years from the last patient contact. When records are no longer required, they will be securely destroyed or permanently de-identified.